Andrew Ly, Resume

Education

• California State University, Chico Bachelor of Science in Management Information Systems, Cumulative GPA: 3.702026

Certifications

IBM, AI Product Management | Google, Project Management | McGraw Hill, Microsoft Excel Black Belt | Microsoft, UX Design | Adobe, Marketing Specialist | AWS, Cloud Practitioner

Work Experience

• Web Developer Freelance, Chico, CAAug 2024 - Present

  • Delivered 5+ responsive websites, improving client site engagement by conducting stakeholder and customer research, prioritizing high-impact features (e.g., contact forms, video embeds), and optimizing search engine optimization.
  • Achieved 95% client satisfaction and 100% on-time delivery rate by implementing structured project timelines and agile iteration cycles aligned with client goals.

• College of Business Senator Associated Students of CSU Chico, Chico, CAAug 2025 - May 2026

  • Elected representative of 14,000+ students by advocating for academic policy improvements and resource allocation, resulting in increased student representation in university decision-making processes.
  • Served as key liaison between the College of Business and Associated Students to streamline communication and maximize engagement with recognized organizations.
  • Identified critical gaps in outreach and engagement; designed and executed communication campaigns that amplified awareness and participation in college initiatives.

• Center Ambassador Sierra College Basic Needs Center, Rocklin, CAJun 2023 - Aug 2024

  • Improved student access to essential wellness resources by 30%, distributing 500+ items and responding to 15+ weekly support calls, based on gap analysis of student needs.
  • Increased event and resource engagement by 40% by designing targeted social media campaigns for 5 campus services.
  • Introduced digital service logs of visitors that captured 60% more student visits, enabling data-driven improvements.

• Housekeeping Manager California Family Fitness, Rocklin, CAAug 2022 - May 2023

  • Increased member satisfaction ratings by 1 star (3.2 to 4.2) over 8 months by implementing a proactive issue-tracking process and daily quality audits.
  • Ensured 100% coverage of a 45,000 sq ft facility by optimizing staff scheduling across 10+ operational zones.

Leadership Experience

• President Business Information Systems Society, Chico, CAJan 2025 - May 2026

  • Provided strategic direction over chapter operations, including leading regular meetings, aligning officer goals, and organizing student involvement in community outreach and business intelligence competitions.

• President Operations and Supply Chain Management Club, Chico, CANov 2025 - May 2026

  • Directed the operational restructuring and revival of the chapter, managing officer recruitment, driving member engagement strategies, and executing professional programming such as on-site facility tours and future industry speaker events.

• Lead Project Manager MGMT 444, Chico, CAApr 2026 - May 2026

  • Directed a cross-functional team of 25 students to successfully plan, execute, and deliver a complete end-to-end play production, establishing project milestones, building comprehensive timelines, resolving production issues, and managing resource allocation.

• Project Manager Adulting 101 Program, Chico, CAJun 2025 - May 2026

  • Organized and revived a $3,000 professional speaker series, managing scope, budget, schedule, stakeholders, and deliverables engaging with 250+ students across 5 interactive sessions.

• Vice Chair Associated Students of Facilities and Services, Chico, CASep 2025 - May 2026

  • Co-represented the student body in decision-making for campus facilities and services, managing resources and initiatives that directly impact accessibility, sustainability, and experience for over 14,000 students.

• Appointed Representative Associated Students of Business and Finance, Chico, CASep 2025 - May 2026

  • Contributed to financial oversight by evaluating budgets and funding proposals for the responsible allocation of student fees to sustain and improve campus programs and services.

• Philanthropy Chair Eta Mu Theta, Chico, CADec 2024 - May 2026

  • Engaged 50+ students in 3+ service projects through partnerships with local organizations and community outreach campaigns.

• President, VP Chapter Operations & Professional Activities Delta Sigma Pi, Chico, CAOct 2024 - May 2026

  • Improved meeting efficiency by 40%, introducing structured agendas and decision-tracking across 20+ meetings.
  • Developed and executed strategic recruitment and financial frameworks that expanded active membership from 3 to 25, increased revenue by 400%, and delivered 12 professional development workshops with future opportunities to scale.

• Student Learning Fee Committee College of Business, Chico, CASep 2025 - May 2026

  • Appointed as senate representative to evaluate, review, and recommend impactful academically funded project proposals aimed at enhancing student learning and campus resources across the College of Business and adjacent organizations.

• President The Management Club, Chico, CAJun 2025 - Dec 2025

  • Led a 5-member executive board to plan and execute 8+ professional development events per semester, increasing the active membership and engagement from 2 members to 20 within 2 months.

• Vice President & Technology Officer Business Information Systems Society, Chico, CASep 2024 - May 2025

  • Boosted average member attendance from 8 to 16 through strategic planning sessions, defining long-term club goals, and implementing actionable roadmaps to increase student engagement.

• Campus Life Committee Representative Sierra College, Rocklin, CASep 2023 - May 2024

  • Assisted in the planning and execution of campus initiatives, representing student interests to foster community involvement.

• Student Senator Associated Students of Sierra College, Rocklin, CASep 2023 - May 2024

  • Achieved 5 student-focused policy changes by representing 9,500 students in cross-functional administrative meetings.
  • Increased student event participation by 25% year-over-year by executing 7+ large-scale events (30 to 150 attendees) and collaborating with faculty and organizations.